Terms of service

Terms of Service

Last Updated: July 30, 2026

Welcome to Verdelune. These Terms of Service govern your access to and use of verdelune.us, including browsing our website, purchasing products, and interacting with our services. By accessing or using our website, you agree to be bound by these terms.

Use of Our Website

By using verdelune.us, you agree to use our website only for lawful purposes and in accordance with these Terms of Service.

You agree not to:

  • Use our website in violation of any applicable laws or regulations.

  • Attempt to interfere with the security, functionality, or operation of our website.

  • Upload viruses, malicious software, or harmful content.

  • Copy, reproduce, distribute, or use website content without authorization.

  • Use automated systems or tools to collect website information without permission.

We reserve the right to restrict or terminate access to our website if these terms are violated.

Products and Product Information

At Verdelune, we make every effort to ensure that product descriptions, images, pricing, availability, colors, sizes, and specifications displayed on our website are accurate.

However, slight variations may occur due to:

  • Differences in screen settings and displays.

  • Product updates or manufacturing changes.

  • Natural variations in materials.

We reserve the right to modify, update, or discontinue products at any time without prior notice.

Orders and Payments

When placing an order through verdelune.us, you agree to provide accurate, complete, and current information.

After submitting your order, you will receive an order confirmation email. This confirmation acknowledges that we have received your order request but does not guarantee acceptance.

We reserve the right to refuse or cancel orders due to:

  • Product availability issues.

  • Incorrect pricing or product information.

  • Payment processing problems.

  • Suspected fraudulent or unauthorized transactions.

If an order is cancelled after payment has been received, a full refund will be issued to the original payment method.

Pricing and Payment Methods

All prices displayed on our website are shown in the applicable currency at checkout.

We accept payment methods available during checkout. Payment information is processed securely through trusted third-party payment providers.

Prices, promotions, and product availability may change at any time without prior notice. Changes will not affect orders that have already been confirmed.

Shipping and Delivery

Orders are processed and delivered according to our Shipping Policy.

Estimated delivery times are provided for reference only and are not guaranteed.

Verdelune is not responsible for delays caused by shipping carriers, weather conditions, customs procedures, high-volume periods, or circumstances beyond our reasonable control.

Returns and Refunds

Returns, exchanges, and refunds are handled according to our Return & Refund Policy.

Customers are encouraged to review our return policy before requesting a return.

Product Use and Safety

Customers are responsible for using products according to the provided product descriptions, instructions, and safety recommendations.

Verdelune is not responsible for damage, loss, or injury resulting from:

  • Improper use of products.

  • Misuse or unauthorized modifications.

  • Failure to follow product instructions or recommendations.

Intellectual Property

All content available on verdelune.us, including but not limited to:

  • Brand name and logo

  • Product images

  • Graphics

  • Website design

  • Text

  • Product descriptions

  • Other website materials

is owned by Verdelune or used with proper authorization and is protected by applicable copyright, trademark, and intellectual property laws.

You may not copy, reproduce, modify, distribute, or commercially use any website content without prior written permission.

Limitation of Liability

To the maximum extent permitted by applicable law, Verdelune shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from:

  • The use or inability to use our website.

  • Reliance on website information.

  • Product misuse or improper handling.

  • Website errors, interruptions, or technical issues.

  • Delays caused by third-party service providers.

Our total liability shall not exceed the amount paid by the customer for the specific product related to the claim.

Nothing in these Terms of Service limits any consumer rights that cannot be excluded under applicable Canadian laws.

Third-Party Links

Our website may contain links to third-party websites or services for convenience.

These external websites are operated independently, and Verdelune is not responsible for their content, security, availability, or privacy practices.

Privacy

Your privacy is important to us. The collection and use of your personal information are governed by our Privacy Policy.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Any changes will be posted on this page with the revised effective date. Continued use of verdelune.us after changes are published indicates your acceptance of the updated terms.

Governing Law

These Terms of Service are governed by the applicable laws of the Province of British Columbia and the federal laws of Canada, while respecting any mandatory consumer protection rights available under applicable legislation.

Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Verdelune

Website:
verdelune.us

Email:
support@verdelune.us

Address:
1990 Casano Drive
North Vancouver, BC V7J 2R2
Canada

Phone:
+1 (604) 417-3087