Shipping policy

Shipping Policy

Last Updated: July 30, 2026

Thank you for shopping with Verdelune. This Shipping Policy explains how orders placed through verdelune.us are processed and delivered across Canada. We are committed to providing a reliable, efficient, and convenient shipping experience for all our customers.

Order Processing

All orders are processed within 1–3 business days (Monday through Friday, excluding weekends and Canadian statutory holidays).

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information, where available.

Orders placed after business hours, on weekends, or on public holidays will be processed on the next business day.

Shipping Rates

We offer Free Standard Shipping on all orders across Canada.

There are no additional shipping charges for eligible deliveries within Canada. Shipping costs, if any special circumstances apply, will be clearly displayed during checkout before payment is completed.

Estimated Delivery Time

Once your order has been shipped, the estimated delivery time is:

Standard Shipping: 3–5 business days

The total estimated delivery time, including order processing, is approximately 4–8 business days.

Delivery times are estimates and may vary depending on weather conditions, carrier operations, remote delivery locations, seasonal demand, or circumstances beyond our control.

Order Tracking

Once your order ships, you will receive a confirmation email containing your tracking number.

Please allow up to 24–48 hours for tracking information to become active after shipment.

Shipping Address Accuracy

Please ensure that your shipping address is complete and accurate before placing your order.

Verdelune is not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Packages

If your package is lost during transit or arrives damaged, please contact our customer support team as soon as possible.

To help us resolve the issue quickly, please provide: