Contact information

Contact Us

Thank you for choosing Verdelune. We are committed to providing high-quality products and a reliable shopping experience for our customers across Canada. If you have any questions about our products, orders, shipping, returns, or any other concerns, our customer support team is always happy to assist you.

Customer Support

Our team can help you with:

  • Product information and recommendations

  • Order status and tracking updates

  • Shipping questions

  • Return and refund requests

  • Payment-related assistance

  • General customer inquiries

We aim to respond to all customer inquiries within 1–2 business days.

Email

support@verdelune.us

Phone

+1 (604) 417-3087

Business Address

Verdelune
1990 Casano Drive
North Vancouver, BC V7J 2R2
Canada

Website

verdelune.us

Customer Service Hours

Monday to Friday
9:00 AM – 6:00 PM (Pacific Time)

Closed on weekends and Canadian statutory holidays.

Order Support

When contacting us about an order, please include:

  • Your order number

  • The name used when placing the order

  • A description of your question or concern

  • Photos of the product if your request relates to damage or defects

We appreciate your trust in Verdelune and are dedicated to providing friendly customer support and a smooth shopping experience for every customer.